American Express (Amex) has recently announced changes to its guest policy for its Centurion Lounges. Starting from a yet-to-be-determined date, guests of Amex Platinum and Centurion cardholders will no longer be able to bring in unlimited guests for free. Instead, guests will be limited to two per cardholder, and each additional guest will be subject to a fee.
What is the Centurion Lounge Network?
The Centurion Lounge network is a network of airport lounges exclusive to American Express (Amex) Platinum and Centurion cardholders. These lounges offer premium amenities such as complimentary food and drinks, comfortable seating, and fast and free Wi-Fi. They are designed to provide cardholders with a relaxing escape before their flight. The Centurion Lounge network has become a popular perk for Amex Platinum and Centurion cardholders and the company is committed to expanding the network to accommodate its growing number of members.
The first centurion lounge opened in 2008 in Las Vegas and has vastly expanded. There are currently over 30 lounges worldwide including popular airports such as London Heathrow(LHR), San Francisco(SFO), and Hong Kong(HKG).
What is Changing?
Amex states that the change is necessary to ensure that all members have access to the lounge and its amenities. The company has seen a significant increase in usage in recent years, leading to overcrowding in some lounges and a decline in the quality of the lounge experience for its members.
Cardholders are encouraged to check their lounge access guidelines and fees before their next trip. Amex has also promised to continue expanding its lounge network to accommodate its growing number of members and to maintain the high standards of the lounge experience.
While the change in guest policy may be disappointing for some cardholders, Amex is taking steps to maintain the quality of its lounge experience for all members. The company is committed to providing premium travel experiences for its cardholders and will continue to explore ways to enhance its lounge network. While this is a brave attempt to solve overcrowding issues, I think this will also devalue the American Express Platinum card.